Safe and Well
a disaster, letting your family and friends know that you are safe and
well can bring your loved ones great peace of mind. This information is
here to help make that communication easier.
Search for Loved Ones
Concerned family and friends can search the list of those who have registered themselves as “safe and well” by clicking on the “Search Registrants” button. The results of a successful search will display a loved one’s first name, last name and a brief message.
Frequently Asked Questions
Q: Can I find out where someone is located by using this site ?
No, not unless the registrant chose to enter this information in the
free text field of the registration page. When delivering disaster
relief services, the American Red Cross is guided by strict privacy and
confidentiality policies. These guidelines limit the kinds of personal
and location information collected by the Red Cross that can be made
available to the public. The American Red Cross Safe and Well Website
provides a way for individuals affected by a disaster to list themselves
as "safe and well".
Q: My family member is not listed on the site. What now ?
You can continue searching the site throughout the duration of the
disaster. If your loved one has not yet registered, he or she may do so
upon arriving at a shelter. Please note that some people may choose not
to register. In addition to searching this website, you might try to
call your loved one during off-peak hours or send them a text. Consider
calling people who may know where the person is, such as neighbors,
employers, and co-workers. If the disaster relief effort has gone on
for several weeks, consider sending them a letter, as mail may be
getting forwarded. Also, if the person uses the Internet, consider
sending them an email or following up on their social media page (i.e.,
Facebook, Twitter), as they may have already gone online to tell their
story. If your loved one has a serious, pre-existing health or mental
health condition, you may also initiate an Emergency Information Request
by calling your local American Red Cross Chapter or 1-800-RED-CROSS.
Q: Can I register that I am looking for a loved one ?
No. The Safe and Well Website facilitates communication from inside the
disaster affected areas to family members outside the disaster areas.
Using their phone number or complete home address, you can search the
list of those who have self-registered and view any "safe and well"
messages that may have been left by your loved ones.
Q: I don’t know my friend’s phone number or address. Can I still search for him ?
No. You must enter either a pre-disaster phone number (home, work or
cell) or a complete home address in order to search for the "safe and
well" messages left by your family or friends.
Q: How can I be sure that the results of my search are for my loved ones ?
Because your search was initiated using a specific phone number or home
address information, you can know that the record returned matches the
information you entered.
Q: Why are there multiple results for my search?
Those who register themselves as "safe and well" have the option of
updating their entries. If there are multiple results for your search,
check the "As of Date" for the most recent entry.
Q: Can I register on the American Red Cross Safe and Well Website if I am just visiting from another country?
Yes. If you are visiting the United States from another country or are a
foreign national living in the United States, please also remember to
contact your consular office or embassy in the United States to inform
them of your well-being. Contact information for foreign consular
offices in the United States can be found at: http://www.state.gov/s/cpr/rls/fco/. Contact information for foreign embassies in the United States can be found at: http://www.embassy.org/embassies/